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ChatbotIQ

How to Configure Workspace Settings

Your workspace is your organization’s home in ChatbotIQ. Here’s how to manage its settings and your personal profile.

Workspace settings

Section titled “Workspace settings”

Go to Workspace in the sidebar to access workspace configuration. You’ll need Admin or Owner permissions.

Workspace name

Section titled “Workspace name”

Change your workspace name at any time. This is displayed in the dashboard and in team invitations.

Currency and locale

Section titled “Currency and locale”

Set the billing currency and the workspace locale (which controls language and regional formatting). Currency cannot be changed while you are on a paid plan.

Custom MCP domain

Section titled “Custom MCP domain”

Use your own domain for MCP endpoint URLs instead of the default app.chatbotiq.eu. See Use a custom MCP domain for setup instructions.

Note: A bot’s own MCP server is set up per bot, under Deploy > AI assistants in that bot’s playground, not in workspace settings.

Danger zone

Section titled “Danger zone”
  • Leave workspace - members and admins can leave a workspace they no longer need. Owners cannot leave; ownership has to move first.

There is no self-service workspace deletion in the dashboard; full workspace deletion is handled by ChatbotIQ support (platform admin) on request.

Your account

Section titled “Your account”

Click your avatar in the top bar and choose Account to manage everything tied to you personally, across every workspace you belong to.

Profile

Section titled “Profile”
  • Name - your display name shown to teammates.
  • Email - the email associated with your account, read-only.
  • Avatar URL - your profile picture.

Security

Section titled “Security”
  • Sign-in method - whether you sign in with Google, email one-time code (OTP), or both.
  • Account created - the date your account was created.
  • Login history - a record of recent sign-ins (date, method, IP, and device).

Notifications

Section titled “Notifications”

Choose which emails you receive: crawl completion, low credits, team invitations and the weekly digest.

Privacy & Data

Section titled “Privacy & Data”
  • Download my data - request an export of your data.
  • Consent preferences - opt in or out of marketing emails.

Delete account

Section titled “Delete account”

Submit a GDPR account-deletion request. Your account is anonymized (rather than hard-deleted, to preserve billing and audit integrity), with a 7-day grace period before the request is processed.

Section titled “Related”