Plans, Credits & Pricing

Everything you need to know about ChatbotIQ’s plans, credit system, and model pricing — in one place.

How credits work

ChatbotIQ uses per-message billing: each bot response costs a fixed number of credits based on the AI model used, regardless of how long the question or answer is.

Formula:

Credits per message = model multiplier
Credits per message with image = model multiplier x 2

So a message with GPT-5 Mini (1x) costs 1 credit. A message with Claude Sonnet 4.6 (3x) costs 3 credits. Sending an image alongside the message doubles the cost.

Key rules

Monthly reset — your credit allowance resets at the start of each billing cycle. Unused credits don’t roll over.
Top-up credits expire after 90 days — credits purchased in a credit pack are valid for 90 days from purchase. Each pack tracks its own expiry; consumption is FIFO (the soonest-to-expire pack drains first). You receive an email reminder 14 days before a pack expires.
Embedding is free — indexing your content (crawling, chunking, embedding) is included in your plan and doesn’t deduct from credits.
Other free actions — widget loads, dashboard navigation, and content crawling don’t cost credits.
Image attachments cost 2x — vision-enabled requests are billed at double the model’s normal multiplier.

Plan comparison

ChatbotIQ offers four plans. All plans include the full feature set — the difference is capacity.

	Free	Personal	Standard	Business
Price / month	$0	$45	$129	$549
Monthly credits	60	600	5,000	15,000
Max bots	1	3	10	30
Max sources	1	5	20	100
Max indexed pages	100	500	10,000	50,000
Max team members	1	1	5	20
Context window	32k tokens	32k tokens	32k tokens	32k tokens
API access	No	Yes	Yes	Yes
Auto re-crawl	No	No	Weekly	Daily
Remove “Powered by” branding	No	Add-on	Add-on*	Included

* On the Standard plan, branding removal is a paid add-on with monthly billing but is included free when billed annually.

What counts as a “page”?

Each URL or document (PDF page, Q&A entry, etc.) that is indexed in your knowledge base counts as one page. The page count reflects your current indexed content — deleting a source or page decreases the count.

Page limits are not monthly. They represent the total indexed content at any point in time.

What happens when you hit a limit?

Credits: Your bot stops responding until the next billing cycle or you purchase top-up credits. Workspace owners receive an email notification.
Pages: You can’t index new content until you delete existing pages or upgrade your plan.
Bots / Sources / Team: You can’t create new ones until you delete existing ones or upgrade.

Credit costs by model

Each message costs a fixed number of credits equal to the model’s multiplier. Image attachments double the cost.

Model	Provider	Multiplier	Credits per message	Credits with image	Best for
GPT-5 Mini	OpenAI	1x	1	2	General use. Fast, cheap, accurate.
Gemini 3 Flash	Google	1x	1	2	Fast responses with good quality.
Mistral Small 3.2	Mistral	1x	1	2	Lightweight tasks. EU-hosted.
GPT-5.2	OpenAI	2x	2	4	Complex questions requiring deep reasoning.
Gemini 3 Pro	Google	2x	2	4	Advanced tasks with good multilingual support.
Mistral Medium 3.5	Mistral	2x	2	4	Multilingual reasoning, EU-hosted.
Claude Sonnet 4.6	Anthropic	3x	3	6	Nuanced, well-structured responses.
Claude Opus 4.6	Anthropic	7x	7	14	Highest quality. Best for critical use cases.

How many messages can I send?

Plan	Monthly credits	Messages (1x models)	Messages (Sonnet 4.6, 3x)	Messages (Opus 4.6, 7x)
Free	60	60	20	8
Personal	600	600	200	85
Standard	5,000	5,000	1,666	714
Business	15,000	15,000	5,000	2,142

Why different models cost different amounts

AI providers (OpenAI, Anthropic, Google) charge different rates for different models. More powerful models cost more because they use more computational resources and produce higher-quality answers. ChatbotIQ’s multipliers reflect these underlying cost differences directly.

Tips for managing costs

Start with a 1x model — GPT-5 Mini, Gemini 3 Flash, or Mistral Small 3.2 handle most use cases at the lowest credit cost. Only upgrade when you see a clear quality gap.
Reserve Opus 4.6 for critical messages — at 7x, a single Opus message costs as much as seven GPT-5 Mini messages.
Avoid unnecessary image attachments — they double the credit cost on every model.
Set rate limits per bot — prevents abuse and unexpected credit drain.
Monitor usage — the Billing page shows a breakdown of credits by model, so you can see where your budget goes.

Manage Billing and Credits — upgrade, buy credits, view usage
Choose and Switch AI Models — guidance on model selection
Choosing the Right AI Model — in-depth comparison